Beginning Monday, July 2, Snohomish City Hall and Police Station will change hours of operation to 8:00 a.m. to 4:00 p.m. Monday through Friday to improve service to our customers.
Staff recommended the change to Council after noticing on some morning’s customers were patiently waiting for the doors to open at 9:00 a.m. while the number of customer visits from 4:00-5:00 p.m. were low. Staff did a month long customer tracking survey to confirm their observations.
Customers needing to pay a utility bill after hours have several options: online, by phone at 877-621-9831, mail, payment drop box outside City Hall, or through their bank. Visit the City's utility billing page for more information.
The Planning and Development Department at City Hall will be available 8:00 a.m. to 4:00 p.m. Monday through Thursday and by appointment only on Fridays.